Terms & Conditions

Please read these Terms and Conditions carefully before agreeing to purchase a dress from Dream A Dress Agency Limited (“we”, “us” or “our”). By paying a deposit or the purchase price, you confirm that you accept these Terms and Conditions.

All dresses are sold as seen. Before agreeing to purchase, you are responsible for examining the dress carefully, including its condition, size, fit, fabric, embellishments and any visible marks, wear, damage or alterations.

You should raise any questions or concerns before paying a deposit or completing the purchase. Where you choose not to inspect or try on a dress, you accept the risk that it may not meet your preferences or fit requirements.

Subject to your statutory rights, all purchases are final. We do not offer returns, refunds or exchanges after a dress has been purchased, including where you change your mind, the dress no longer fits, or the dress is no longer required.

Nothing in these Terms and Conditions excludes or limits any rights or remedies that cannot lawfully be excluded or limited, including rights relating to goods that are faulty, not as described or otherwise do not meet applicable legal requirements.

A non-refundable deposit of £100.00 is required to secure a dress. The dress will not be treated as reserved until the deposit has been received.

The deposit will be deducted from the total purchase price. Except where required by law or where we agree otherwise in writing, the deposit will not be refunded if you cancel the purchase, change your mind or fail to collect the dress within the agreed period.

Unless otherwise agreed in writing, the remaining balance must be paid in full before or at collection.

All dresses must be collected within four weeks from the date of the appointment, unless a different collection date is agreed by us in writing.

If you believe you will be unable to collect within this period, you must contact us as soon as possible to request a written extension. Any extension is at our discretion.

If a dress is not collected within the agreed period and no written extension has been granted, we may contact you to arrange collection and provide a reasonable final collection date. If the dress remains uncollected after that date, we may cancel the reservation and make the dress available for sale again, subject to applicable law. The £100.00 deposit will remain non-refundable except where the law requires otherwise.

Ownership of the dress will pass to you only when we have received the full purchase price. You are responsible for the dress from the time it is collected by you or by a person collecting it on your behalf.

Any exception to these Terms and Conditions, including an alternative collection date, must be agreed by Dream A Dress Agency Limited in writing.

By paying the deposit or full purchase price, I confirm that:

· I have read and understood these Terms and Conditions;

· I have inspected the dress and accept it in its condition at the time of purchase;

· I understand that the £100.00 deposit is non-refundable, subject to my statutory rights; and

· I understand that the dress must be collected within four weeks from the date of the appointment unless otherwise agreed in writing.

Customer name: ____________________________________

Signature: __________________________________________

Date: ______________________________________________

Dress description/reference:___________________________

Appointment date: ___________________________________

Agreed collection date:_______________________________